Test 1 – Sending an external email
Preconditions: Outbound email relay integration has been performed (view guide here)
Test description:
Open a mailbox which is connected to the outbound email relay and send a test email to a recipient mailbox which is outside of the organization (e.g. any Gmail mailbox).
Expected results:
The intended recipient will receive the email as usual to their inbox, without significant delay and the email will not be sent to junk/spam.
The sender can view the “Sent Emails” page in the Trustifi web portal to view full tracking information for the sent email.
Test 2 – Sending an internal email
Preconditions: Outbound email relay integration has been performed (view guide here)
Test description:
Open a mailbox which is connected to the outbound email relay and send a test email to a recipient mailbox which is inside the organization.
Expected results:
The intended recipient will receive the email as usual in their inbox, without significant delay or duplicates, and the email will not be sent to junk/spam.
The sender can view the “Sent Emails” page in the Trustifi web portal to view full tracking information for the sent email.
Test 3 – send email to internal and external recipients
Preconditions: Outbound email relay integration has been performed (view guide here)
Test description:
Open a mailbox which is connected to the outbound email relay and send a test email to at least 2 recipient mailboxes: one inside the organization, and one outside of it.
Expected results:
All intended recipients will receive the email as usual to their inbox, without significant delay or duplicates and the email will not be sent to junk/spam.
The sender can view the “Sent Emails” page in the Trustifi web portal to view full tracking information for the recipients of the sent email.