Trustifi Data Access

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When you are using Trustifi for your outbound and inbound email security needs, Trustifi interacts with various data categories to ensure your emails are protected, secure, and efficiently managed. This article outlines the specific data types we handle and the purposes they serve.

What Data does Trustifi Access?

Email Body Content:

For inbound protection, Trustifi uses sophisticated AI systems to evaluate the email’s content in order to find spam, graymail, or BEC (Business Email Compromise) language-based attacks.

For outbound protection and DLP, Trustifi checks the email content for any sensitive content that could match the customer’s DLP rules and policies.

Links/URLs:

For both inbound and outbound protection, Trustifi scans all URLs (including QR codes) in emails to determine if the links are safe or malicious (phishing links, malicious redirects, spam links, etc.)

Attachments/Files:

For both inbound and outbound protection, Trustifi scans all email attachments to check for malicious content (malware, ransomware, malicious URLs in attachments, etc.).

For outbound protection and DLP, Trustifi checks attachments for any sensitive content that could match the customer’s DLP rules and policies.

Email Metadata:

In both outbound and inbound protection modules, email metadata is stored for purposes of reporting, data management, and investigation. Email metadata includes: To/Cc/Bcc, From, Data, Time, Header Analysis (SPF/DKIM/DMARC/ARC/CompAuth).