Disconnecting from the Email Relay
To disconnect from the Email Relay, please follow the next steps:
Step 1: Disabling the Trustifi Outbound Mail Flow Rule in Exchange
Open the Exchange Admin Center and navigate to “Mail Flow” and then “Rules“.
Locate and click on the Trustifi outbound mail flow rule in the list.
In the rule settings panel that appears on the right side of the screen, click the "Disable" toggle button at the top.
Once this change is applied, all outbound mail flow in your Office365 tenant will no longer be going through Trustifi.
Step 2: Disabling the Trustifi Outbound Integration
Log into the Trustifi web portal and sign in as an administrator.
Navigate to “Outbound Management” then to “Plan Settings“. Open the “Email Relay Integration” tab.
Under the “Email Relay” section, find and click on the “Enabled” toggle to disable the outbound relay integration.
Note: This step is necessary if you would like to continue sending outbound emails using the Trustifi add-in for Outlook.
